Sunday, June 3, 2012

Who is your Customer? - The Brian Tracy Newsletter

Every man and woman who has ever contributed to, or made a lasting impression on society has done so by focusing on service to others in their personal and professional lives.  This focus on outward contribution, on results measured in terms of customer satisfaction is the high road to executive effectiveness.
Everyone likes to deal with a company where the people really care about t heir customers.  Ask yourself every day, “What can I do to increase the value of my service to my customers? 

Remember, your customer is the person who will use the result of your work.  That might be your boss, your staff, another department, but everyone has a customer.

You will always be paid in direct proportion to the value of your contribution to others – as they define it.  Do something every day to learn and grow.  If you are focused on serving others, you must ultimately achieve the success you desire.

The Brian Tracy Newsletter

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